Privacy Policy
Craftvasi Interior Studio & Constructions Pvt Ltd is committed to protecting your privacy and ensuring the security of your personal information.
Effective Date
January 1, 2024
Last Updated
April 1, 2026
Jurisdiction
Hyderabad, India
Our Commitment to Your Privacy
This Privacy Policy describes how Craftvasi Interior Studio & Constructions Pvt Ltd ("Craftvasi", "we", "us", or "our"), a company registered in Hyderabad, Telangana, India, collects, uses, stores, and protects your personal information when you visit our website at craftvasi.com or engage with our interior design and construction services. By using our website or services, you agree to the practices described in this policy.
Information We Collect
Personal Information
When you contact us, submit an enquiry, or engage with our services, we may collect personal information including your full name, email address, phone number, project address, and any other information you voluntarily provide through our contact forms or questionnaires.
Project & Design Preferences
As part of our Interior Enquiry Questionnaire, we collect details about your project type, BHK configuration, room-wise requirements, design preferences, and service selections. This information is used solely to prepare tailored design proposals for your space.
Technical Information
We may automatically collect certain technical data when you visit our website, including your IP address, browser type, device information, pages visited, time spent on pages, and referring URLs. This data is collected using standard web analytics tools to improve our website performance.
How We Use Your Information
Service Delivery
Your personal information is primarily used to respond to your enquiries, prepare customised interior design proposals, schedule consultations, manage ongoing projects, and communicate project updates and timelines.
Business Operations
We use your information to process transactions, send administrative communications, provide customer support, maintain accurate project records, and ensure seamless end-to-end project execution from concept to handover.
Improvement & Communication
With your consent, we may use your contact details to share relevant updates about our services, new design trends, project showcases, and promotional offers. You may opt out of marketing communications at any time by contacting us directly.
Data Protection & Security
Security Measures
Craftvasi implements appropriate technical and organisational security measures to protect your personal information against unauthorised access, accidental loss, alteration, or disclosure. Our systems are regularly reviewed and updated to maintain data security.
Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Project-related data may be retained for up to 7 years for warranty and service purposes.
Third-Party Access
We do not sell, trade, or rent your personal information to third parties. We may share your data with trusted service providers who assist us in operating our website and delivering our services, subject to strict confidentiality agreements.
Cookies & Tracking Technologies
Use of Cookies
Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyse website traffic, and understand user behaviour. Cookies are small data files stored on your device that help us remember your preferences and improve our services.
Types of Cookies
We use essential cookies required for website functionality, analytical cookies to understand how visitors interact with our site, and preference cookies to remember your settings. We do not use advertising or cross-site tracking cookies.
Managing Cookies
You can control and manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website. Most browsers allow you to refuse cookies or alert you when cookies are being sent.
Your Rights
Access & Correction
You have the right to request access to the personal information we hold about you. If any information is inaccurate or incomplete, you may request corrections. We will respond to such requests within a reasonable timeframe.
Deletion & Restriction
You may request the deletion of your personal data where there is no legitimate reason for us to continue processing it. You also have the right to request that we restrict processing of your data in certain circumstances.
Data Portability
Where applicable, you have the right to receive a copy of your personal data in a structured, commonly used, and machine-readable format, and to transfer that data to another organisation.
Communications & Notifications
Project Communications
We will contact you via your provided email address or phone number for project-related communications including consultation confirmations, design approvals, site visit scheduling, material selections, and project progress updates.
WhatsApp & SMS
By providing your phone number, you consent to receiving project-related communications via WhatsApp or SMS. These messages are limited to relevant project information and service updates. You may opt out by informing our team.
Marketing Communications
Promotional communications such as new service announcements, design inspiration, and seasonal offers are sent only with your explicit consent. You may withdraw consent at any time by clicking the unsubscribe link or contacting us directly.
Third-Party Links & Services
External Links
Our website may contain links to third-party websites including Google Maps, social media platforms, and partner services. These external sites have their own privacy policies and we are not responsible for their practices. We encourage you to review their policies before sharing any personal information.
Analytics Services
We may use third-party analytics services such as Google Analytics to help us understand website usage patterns. These services may collect information about your visits to our site in accordance with their own privacy policies.
Payment Processing
Any financial transactions are processed through secure, industry-standard payment gateways. Craftvasi does not store or have access to your complete payment card information. All payment data is handled in accordance with PCI-DSS standards.
Children's Privacy
Craftvasi's services are intended for adults and businesses. Our website is not directed at children under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information without parental consent, we will take steps to delete such information promptly.
Changes to This Policy
Craftvasi reserves the right to update or modify this Privacy Policy at any time. When we make significant changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our website or services after any changes constitutes your acceptance of the updated policy.
Contact Our Privacy Team
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us using the details below. We are committed to addressing your privacy concerns promptly and transparently.
This Privacy Policy is governed by the laws of India, including the Information Technology Act, 2000, and the Information Technology (Amendment) Act, 2008. Any disputes arising from this policy shall be subject to the exclusive jurisdiction of the courts in Hyderabad, Telangana, India.
© 2026 Craftvasi Interior Studio & Constructions Pvt Ltd. All rights reserved.